FAQ

Veelgestelde vragen

Volume powder

Aren’t all volume powders vegan?


No, some other brands test there products on animals. Chey haircare is proud to say we are a cruelty free brand who does not test on animals.




Is Chey Haircare Volume powder safe to use for everyone?


Chey Haircare is indeed safe. We do recommend however that you do a patch test to a small area of the roots before applying full powder to avoid the possibility that an irritation occurrs.




Is Chey Haircare Volume powder for all hair types?


Yes! We recommend our product for all hair types. It doesn’t matter if you have straight, wavy or curly hair. As long as your goal is more volume, we got you!




Can I sleep while leaving in Chey haircare volume powder in my hair?


You can definitely sleep while leaving in our powder. It does depend on several factors how well the volume lasts the day after. For example your hair structure and how you kept your hair together. Try to avoid sleeping with your hair loose. This will avoid tangles!




Will the powder leave a white haze on your hair?


Please make sure that you spread our powder fully through your roots. Take your time while doing so. If you applied correctly with a bit of patience there won’t be a haze!




Is there an expiry date on the volume powder?


The volume powder can last approx. two years after receiving.




Can I travel with the volumepowder in my handluggage?


Yes, our product meets the international requirements and are permitted in carry on luggage.





Shampoo bars

Why choose a shampoo bar over liquid shampoo?


The Chey solid bars are free from harsh chemicals or fragrance. Commercial liquid shampoos often contain sulphate compounds that damages and dries your hair. For more information about sulphate please go to the general questions page.
None of our products contain sulphate, parabens, silicone or any such synthetic chemicals. This makes it suitable for everyone. From kids to pregnant women! Unlike the bottled liquid shampoos, our bars come with minimal but lovely packaging, are travel-friendly and never leak inside your bag containing valuables.




What is the difference between Chey shampoo bars and other wellknown shampoo bar brands?


The LUSH bars are probably the most wellknown bars of the world. Unfortunately there key ingredient is sulphate. As mentioned before, we highly recommend that you avoid that at all costs!




Which bar do you recommend for my hairtype?


When it comes to oily scalp, the Jasmine Shampoo bar removes the excess oil and cleans up the pores. On a dry scalp, it locks the moisture and promotes hair rejuvenation. For a sensitive scalp, it offers calmness. This makes the Jasmine bar suitable for all hairtypes. The calendula bar has anti-bacterial and anti-inflammatory properties and provides a deep, effective cleanse. This bar is also suitable for all hairtypes including people who suffer from dandruff. This along with scalp damage can lead to hair fall so healing the scalp is important to healthy strong hair.

The key ingredient of our coconut bar is coconut oil. This increases blood circulation, nourishes your hair and prevents the loss of moisture, improves your hair texture and prevents frizz. Almonds are best for repairing hair damage and preventing hair loss. Almonds contain catalase, which breakdown the free radicals and restore hair health. We recommend this bar for dry or damaged hair. This bar also works magic on wavy/curly hair!

Regarding our unisex bar: bamboo charcoal removes the dirt and excessive oil from your hair. Without stripping the natural oils. This cleans the scalp pores, allows your scalp to breathe and lets it absorb nutrients effectively. Bamboo Charcoal Shampoo clears away the dust particles and dandruff that reside on your hair. It's suitable for all hairtypes as well!




How do I store a shampoo bar to make it last longer?


If you wish to make your shampoo bar last longer, keep it in one of our store and travel cans. Allow your bar to air dry after using it and keep the lid of your can open for a few hours. Your shampoo bar will last for a long time!





General questions

Why are products with sulfates/parabenes/silicones bad for your hair?


A sulfate is a cleansing agent and surfactant that can be found in household cleaners, detergents and shampoos. The two biggies that many shampoos contain are Sodium Lauryl Sulfate (SLS) and Sodium Laureth Sulfate (SLES). These and other sulfates create the lathering effect that removes dirt and oil from your hair and scalp. Sounds great, but these harsh sulfates can disrupt the moisture/protein balance by stripping the hair of it’s natural oils. Long-term daily use of a sulfate shampoo can create dry, frizzy and undefined hair. Parabens are added to Haircare products to promote hair growth but are known to disrupt hormone function, an effect that is linked to increased risk of breast cancer and reproductive toxicity. Yikes! Silicones are polymers that are meant to provide slip and shine while taming frizz. Wonderful, right? Unfortunately, these silicones can build up on the hair over time and create a residue barrier, which blocks moisture from reaching the hair shaft. The only way to remove silicones is with a sulfate shampoo, which shows below that's not an option. Endless cycle begins and no moisture/protein balance can be achieved.




Do you also ship plastic free?


Yes! We have a strict plastic-free shipping policy. We ship everything 100% plastic-free in an post-consumer box with either paper wrapping or biodegradable filling and paper tape. All of our shipping materials are 100% recyclable and compostable.​




Why go plastic free?


Plastic pollution on land poses a threat to the plants and animals – including humans who are based on the land. ... Chlorinated plastic can release harmful chemicals into the surrounding soil, which can then seep into groundwater or other surrounding water sources and also the ecosystem of the world.