top of page
FAQ
Veelgestelde vragen
General
Yes. Chey Haircare products are designed to support all range of hair types, including wavy, curly, and coily hair. The formulas focus on natural ingredients that provide gentle cleansing, hydration and definition, making them suitable for people who want to care for their natural texture while avoiding harsh ingredients that can be damaging to both your hair and the environment.
Yes! All Chey Haircare products are 100% vegan. We never use any animal-derived ingredients, and none of our products are tested on animals. This applies to our entire range, including the Chey Kids line, so you can feel confident using our products knowing they are cruelty-free and fully plant-based.
With so many products available, choosing the right ones for your hair can feel overwhelming. To make it easier, you can take our Hair Quiz, which helps you find the products that best match your hair type, needs, and goals. Simply click “Hair Quiz” on our website to get personalized recommendations.
If you still have questions, you can also contact us through the contact form on our website. Our team will be happy to help you choose the best Chey Haircare products for your hair.
Yes. Chey Haircare products are generally safe for color-treated hair because they are formulated without harsh sulfates that can strip color from the hair. The only product that contains a mild, coconut-derived cleansing ingredient is the Mango Clarifying Bar, which is designed to be used about once a month to gently detox the hair and remove buildup. The rest of the formulas help maintain both hair health and color vibrancy.
Yes! All Chey Haircare products are formulated to be gentle and kid-friendly. In addition, we have developed the Chey Kids line, specifically designed so parents can easily identify products for children. The Chey Kids products feature our Chelion mascot, making bath and hair care routines fun and enjoyable for little ones.
Even outside the Chey Kids line, all our formulas are safe and gentle enough for children, so you can trust our products for the whole family.
Chey Haircare products are available across Europe and even some places outside. of Europe as well You can shop directly through our online store, which delivers to countries including the Netherlands, Germany, Belgium Austria, Switzerland, France, the UK, Spain, and more. All products are shipped safely and plastic-free, making it easy to get CG Method approved haircare no matter where you live.
Chey Haircare focuses on gentle, ingredient-conscious formulas that are suitable for all hair types. The products are formulated without sulfates, silicones, parabens, and drying alcohols, making them compatible with the Curly Girl Method while still being effective for straight, wavy, curly, and coily hair. Besides focusing on the formulations we also focus on packaging. We avoid single-use plastic by offering aluminium refill caps and kraft refill pouches.
A sulfate is a cleansing agent and surfactant that can be found in household cleaners, detergents and shampoos. The two biggies that many shampoos contain are Sodium Lauryl Sulfate (SLS) and Sodium Laureth Sulfate (SLES). These and other sulfates create the lathering effect that removes dirt and oil from your hair and scalp. Sounds great, but these harsh sulfates can disrupt the moisture/protein balance by stripping the hair of it’s natural oils. Long-term daily use of a sulfate shampoo can create dry, frizzy and undefined hair.
Parabens are added to Haircare products to promote hair growth but are known to disrupt hormone function, an effect that is linked to increased risk of breast cancer and reproductive toxicity. Yikes!
Silicones are polymers that are meant to provide slip and shine while taming frizz. Wonderful, right? Unfortunately, these silicones can build up on the hair over time and create a residue barrier, which blocks moisture from reaching the hair shaft. The only way to remove silicones is with a sulfate shampoo, which shows below that's not an option. Endless cycle begins and no moisture/protein balance can be achieved.
Chey Haircare aims to reduce the environmental impact of haircare packaging by avoiding single-use plastic whenever possible. Plastic pollution on land can harm plants, animals, and ecosystems, and it can also affect human health. Over time, plastics can break down and release harmful chemicals into the soil, which may eventually reach groundwater and other water sources.
By choosing more sustainable packaging options, Chey Haircare helps reduce waste and supports a healthier environment.
Chey shampoo bars and conditioner bars are formulated without harsh sulfates and are designed to be gentle on the hair and scalp. Unlike traditional soap-based bars that rely on saponification (the soap-making process), our bars are carefully formulated to cleanse the hair without leaving heavy residue or disrupting the hair’s natural moisture balance.
This makes the Chey shampoo bars and conditioner bars suitable for all hair types while supporting healthier, softer, and more manageable hair.
To help your shampoo bar last as long as possible, it is important to allow it to dry properly after each use. Store your bar in one of our storage or travel cans and let it air dry after washing your hair.
For best results, keep the lid of the can open for a few hours so the bar can fully dry. Proper storage will help your shampoo bar stay firm and last much longer.
bottom of page